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March 2005 Archives

Thursday, March 31st 2005

A Look at Ruggedized Notebooks

We know that we link to his work compulsively, but Charles W. Moore's latest column for PowerBook Central is well worth reading. Referring to our own reader-driven sketch of what the next PowerBook might be like, Charles brings up increased durability, an issue that is often overlooked. Going through some of the offerings on the PC side, and an interesting history of quality and reliability testing done by Apple, there is some definite food for thought on how things have changed, and what might stand to improve in the future. While the recent trackpad debacle is not exactly what Charles is talking about here, it's not hard to see how some of these issues are related.

WaterField Updates Bag Offerings

Site-sponsor WaterField Designs have updated two of their products. First, their super-sized Cargo bag now comes with the option of an anodized aluminum paragliding buckle, not to mention the usual abundance of sizes, colors, and even material.

WaterField's Cozmo bag has also been updated, with a new medium size now available in six colors.

High Definition PowerBooks at NAB?

We're passing this story along only because we like to think positive, and we receive a ton of email on the subject. Take this with a serious grain of salt, as it's on the unconfirmed rumor section of MacRumors, and we're personally not holding our collective breath for a PowerBook update this quickly.

Wednesday, March 30th 2005

Mac OS X 10.4 Approaches Completion

According to AppleInsider, a generally reliable source, Mac OS X 10.4 "Tiger" has at long last reached the Final Candidate stage of development. At this point, each release has the potential to be the one that is actually produced for sale to consumers. There are still a handful of bugs to iron out, according to release notes, but should be taken care of shortly, as multiple websites have named a mid-April release date.

News and Notes

While we don't normally cover iPod stories short of new hardware or software releases from Apple, we thought we'd make an exception today. Griffin announced new iVault cases for the iPod shuffle. These aluminum cases look very chic in their metallic colors, and appear to be pretty durable. At $30, they aren't the cheapest way to protect your iPod shuffle, but the looks are hard to beat.

Continuing our iPod theme, PBZone favorite Charles W. Moore's latest Road Warrior column is up with a review of the iPod Fan Book from O'Reilly. If you're looking for new ways to take advantage of your iPod and further integrate it into your life, the review includes a nice summary of the book.

We'll be back with a couple of bag reviews from Timbuk2 in the next couple of days, along with all the news we can find. If you'd like to contact us, please email us at editor (at) pbzone.com.

Tuesday, March 29th 2005

News and Notes

It's been a slow news day today, but we thought we'd steer you in the direction of a few positive articles we came across. First, a column from Jon Carroll in the San Francisco Gate looks into the mindset of a switcher, and includes this gem: "The Apple store is like a church for the newly converted." If you've been looking to refresh your memory of why you use a Mac, it's a nice read.

Second, we have a short blog piece about one person's final switch from PCs to Macs, including some discussion of Mac OS X's interface on the 12" PowerBook display.

Monday, March 28th 2005

PowerBook or iBook mini in Apple's Future?

We receive a fair amount of email from readers looking for insight or rumors about future products from Apple. As we don't involve ourselves in rumors too frequently (the lawsuits making it even less appealing now), we generally don't have much to say, aside from using past events and our reason to make logical predictions. We probably don't have to tell you that one of the most recycled rumors is the legendary Apple PDA/tablet/sub-notebook, which is the subject of one email sent to us recently:

I was just in Circuit City and saw a great little Sony Vaio - VGN-T150. Not that I haven't seen some of their various versions before. This particular model was 1 inch thick, 3.1 lbs, 10.6" "super enhanced" screen in wide format, wifi/bluetooth enabled, DVD burner, nice keyboard and so on. They didn't seem to compromise much in a great package.

I need this in a sub-Powerbook from Apple. No need for the full "POWER" if that is what you want to call it, even of the 12" size/weight on the road. (sometimes still using a 2400 which is a sight form factor edge but that is getting old!!) Seems that this Sony would give me nearly everything I need in a great package - except the Mac OS. (I refuse to go over to the dark side!!!)

What does your crystal ball say?

The exact product seems to change some, but the rumors surrounding this type of product from Apple generally consist of something that captures the attention of people who loved (or love) their Newtons, eMates, and PowerBook 2400s, while sometimes blending in recent tablet PCs. Given the regular appearance of this predicted device, we thought we'd look at this based not on inside information we've gathered, but by taking a look at what other sites have said, and using some non-intoxicated rationality to see what might be going on.

Most recently, Mac OS Rumors responded to this same question, offering some intriguing ideas of how this "iBook mini" would shape up. Our own thinking is slightly more bullish, which is often the safer bet with Apple. If Apple could make a portable that slotted in somewhere between an iBook and Mac mini in terms of price, while not risking cannibalization of sales or compromising on performance and features, we think they would do it. Now, as LCD prices have finally started to come down to earth for small displays, one of the biggest contributors to the expense of portables is shrinking, making an entry-level portable from Apple feasible. That said, the balancing of the PowerBook and iBook lines is already tenuous, as for a huge number of users, the iBook is a much better value. Introducing a third line would only make this more complicated, as the hierarchy of the three lines would need to be clearly established, while having even the cheapest model maintain some minimum level of performance.

The current organization of the Apple lines as a whole must also be taken into account. The jump from the Mac mini to the entry-level iBook is only $500, and if factoring in the cost of a keyboard, mouse, and display, the gap is even smaller. Considering that, trying to make a line of portables that is simply a step down from the iBook line doesn't seem that compelling.

Much more enticing would be a product along the lines of what the author of the email suggested. While Apple's portables are relatively svelte, there is a whole category of notebook that is taking compactness to a new level. The fact that the 2400 is still a hot item in some circles, and is a cult success in Japan, makes this seem like an obvious move now that Apple has some breathing room to experiment. Slotted somewhere between the 12" PowerBook and 14" iBook, a 10-12" widescreen display on an Apple sub-notebook could be a huge seller for those who don't need a full desktop replacement, but value portability and battery life.

Discussion of a possible Apple PDA or mobile phone is another essay entirely, but we think a sub-notebook from Apple is a very real possibility. Recent years have shown Apple trying to fill in their product lines, while maintaining their simplicity and flexibility, such as with the Xserve, Mac mini, and of course, the plethora of iPod models. Providing a sub-notebook with reasonable performance and improved battery life, even at the cost of such niceties as the SuperDrive, would not put the existing PowerBooks and iBooks in jeopardy, while appealing to such markets as the business traveler who wants to lighten their load. Whether this happens is anybody's guess, but where there's smoke, there's fire, and the rumor sites have been putting out a lot of hot air...

Opinions or ideas on an Apple sub-notebook? Email us at editor (at) pbzone.com!

Transparent PowerBook Screens

A friend of the site sent in this link to a gallery of photos of Macs using some photographic cleverness to create a very cool effect. Leave it to Mac users to come up with something so unique!

Friday, March 25th 2005

Trackpad Troubles in Pre-2005 'Books?

One of the more interesting things to come out of the investigation and discussion of the trackpad defects in the 2005 PowerBooks has been the occasional accounts by owners of older PowerBooks, not to mention iBooks, suffering from similar symptoms. For example, we received this letter from a reader:

just letting you know that i have this weird problem with my trackpad. it will be working as it should and all of the sudden it doesn't want to move toward the direction that i want it to go. then it starts moving by itself. then it stops. after i tap (a little hard, because i'm a bit frustrated) it, it works again. this is now happening more often, about every 5-10 minutes. it is very annoying. do you have any ideas on a possible solution?

While these problems sound similar to many accounts of the problems with the 2005 PowerBooks, we would try a few basic tests to isolate the problem. First, we'd turn off the preference to allow the trackpad to perform the clicking action, if that is on. If that doesn't appear to help at all, we'd recommend turning on the option to ignore accidental input. If neither of these two strategies work, trying the solution from the 2005 PowerBooks, that is, putting your palm on the trackpad briefly to reset it, would also be worth a try.

When all else fails, call Apple. Particularly if your iBook is still in its warranty period, or if you've purchased AppleCare, Apple will likely at least attempt to repair or replace the iBook.

If you have any trackpad problems or solutions to report for pre-2005 PowerBooks and iBooks, please email us at editor (at) pbzone.com.

iPod photo Software Update Released

Apple today released the iPod photo 1.1 Software. This software includes all of the previous software updates released, but the major news is support for the iPod Camera Connector and updated slideshow transitions.

Thursday, March 24th 2005

Dotted Lines on New PowerBook Displays?

O'Grady's PowerPage is reporting a couple cases of 2005 PowerBooks showing some unusual white dots and/or lines on their LCDs. We haven't heard anything about this before, and are curious if anyone else has experienced this. If so, please email us at editor (at) pbzone.com.

News and Notes

First up, we have a story from a favorite of ours, and we're guessing we're not alone in that. Charles W. Moore has an interesting story on moving his archive of photos, slides, etc. digital using a film scanner and PowerBook. Definitely a recommended read.

In other news, Wired has picked up on the new applications utilizing the PowerBook's Sudden Motion Sensor, and has an intriguing story on how it could affect computer interfaces.

Wednesday, March 23rd 2005

Apple's Solution to Trackpad Defects: Customers Satisfied?

Apple recently posted an article acknowledging problems in the trackpads of the new PowerBooks. For owners of the latest PowerBook revision, this came as no surprise, as a large percentage of the new units were afflicted with this defect.

One aspect of Apple's article was unexpected, though, and that was giving a hopefully-temporary solution. By covering the trackpad with your palm for a few seconds, the trackpad is reset, restoring proper functioning in many cases. In response to this, we asked readers if the solution was working for them:

Apple's solution does work, but I have had to do it twice in a minute. I have had my 17 inch powerbook for less than a week, and the trackpad locks up at least 10 times a day.

---

Just sending feedback--it works sometimes but not always and is annoying to have to do it.

Have a trackpad story to share? Email us at editor (at) pbzone.com

Other World Computing and Newer Technology Begin Shipping High-Capacity Batteries

Working together, well-respected Mac companies Other World Computing and Newer Technology began shipping their NuPowr high-capacity batteries. Ranging in price from $120-$140, these batteries can provide up to a 29% increase in battery life for around the same price as a replacement battery from Apple. In addition, these batteries are not limited to PowerBook users, as there are iBook batteries, too.

TechRestore, Inc. Launches 24-Hour iPod Hard Drive Upgrade Program

TechRestore, a sponsor of PBZone, announced today that they've launched an exclusive 24-hour iPod hard drive upgrade program. Starting at $119, the service includes overnight shipping both ways and hard drives between 10 and 40 gigabytes. For those looking to breathe some more life into their iPods, this looks like a nice service.

Tuesday, March 22nd 2005

The Next-Generation PowerBook: Designed by Readers

Quite a while ago we solicited ideas from readers on what they'd like to see in the next generation of PowerBooks. We asked them to be as fanciful or as realistic as they wished, because if it isn't meeting your every whim and desire, what's the point? In response to this, we received a number of contributions, which basically ran the gamut from highly likely to no-way-in-hell, but we found them entertaining in most cases.

RAM and storage were, predictably, the most boring things to dream about. In both cases, people just wanted more and faster RAM and hard drives. Jokes about DDR1000000 RAM and nano hard drives aside, there wasn't much to be said in this area.

Screens were also an area that readers seemed to have little imagination with. Surprisingly, we saw no requests for a screen that could have fold out sides, or functionality like a table's leaves. One common feature, though, was a desire for higher resolution at existing sizes. As people have realized that 17" and bigger screens can be quite impractical, the desire for more screen real estate seems to be coming in the form of greater resolution.

Processors are where the contributions really showed some range in imagination. Many people simply went for the relatively safe choice of a 2 GHz G5, or slightly faster. Some readers went a little more to the fantastical side of the spectrum, suggesting Apple share the XBox2's processor setup, featuring three 3GHz PPC cores. We would be remiss in our duties if we forgot to complete the Apple processor dream by mentioning the wishes of some to see the Cell processor used.

Curiously, despite the demands for these high-performance processors, hard drives, and screens, few people volunteered ideas for how to power this beast, aside from a few ideas for solar panels and hand cranks.

The area that seemed to attract the most attention from readers was the styling of the next PowerBook. Considering how attractive the current 'Books are, this is a bit of a surprise, but we suppose there's always room for improvement. We'll forego mentioning some of the more, shall we say, unique suggestions, saying only that they involved speed holes and spinners. People generally simply wanted more variety, such as anodized colors, or different colored LEDs for the Apple logo. We don't expect this any time soon, but it's a reasonable request, and it's nice to dream of iPod mini color options for the PowerBook.

As for miscellaneous ideas, we received some interesting suggestions. One reader volunteered the idea of putting a GPS receiver in every PowerBook, which could definitely have some interesting applications in a number of areas. The addition of a Blu-ray disc drive was also suggested, and while we aren't sure it'll make the next major PowerBook update, we wouldn't be surprised to see it at some point. Lastly, one reader took up the Mac mini's rumored iPod slot, and suggested the PowerBook have a docking bay for an iPod.

We'd like to thank everyone who contributed their ideas to our own next-generation PowerBook, it was quite a brainstorm!

Apple Releases Security Update, Takes Orders for Camera Connector

In case anyone missed it, Apple today released its March 2005 Security Update. Available for both Mac OS X 10.3.8 Client and 10.3.8 Server, the update patches a number of holes, including the security problem with Safari that has attracted attention. Further information can be found about the update here.

In hardware news, Apple has begun taking orders for the iPod Camera Connector, which was announced at MacWorld San Francisco. Available for $30, the accessory is expected to begin shipping at the end of March. For use with all models of iPod photo, the device allows the downloading of photos from digital cameras directly to an iPod. Orders can be placed at the Apple Store.

SkinIt Begins Selling PowerBook Skins

Following the trend of the Mac mini, SkinIt has begun offering vinyl skins for the PowerBook. These skins come in variety of pattersn and designs, or you can upload a custom image for a personalized skin. At $25, these look like a cool addition to the PowerBook, and is a nice homage to one of the more popular accessories of the PowerBook 1400.

Monday, March 21st 2005

News and Notes

It's been a slow weekend for news, but we thought we'd share one story on trackpads in Dell laptops, just to be fair to Apple and show that they aren't the only company to have trouble in this department.

Lastly, we're working on a report on the ambient light sensor in the PowerBooks, as there've been a number of reports of problems with them. If you have an experience or information related to this, please email us at editor (at) pbzone.com, and we'll compile the information to help those experiencing these problems.

Friday, March 18th 2005

Apple's Logic Board Repair Program Ends Today

We haven't seen this getting any coverage, so we thought it'd be worth reminding iBook owners that Apple's logic board repair extension program is ending today. The program is set to run until either today, March 18, or until three years after the original purchase date, whichever is longer. For many iBooks, that means today is the deadline.

For those not in the know, logic board problems caused a variety of video problems for many of the white G3 iBooks, which prompted Apple to provide this program. If you would like to check to see your iBook's eligibility for this program, check out Apple's FAQ on the program.

iWork Receives Updates for Pages, Keynote 2

Apple today gave Pages and Keynote 2, the two halves of the new iWork software package, their first updates. The notes given for both updates were quite vague, saying only that they addressed isolated issues that may have affected reliability for some users. Still, both updates are over 20MB, and they are currently only available via Software Update.

PowerBook Medic Announces Hinge Repair Kit for Titanium PowerBooks

We received this news from new site sponsor PowerBook Medic, and knowing how common a complaint the Titanium hinges are, we thought we'd pass it along:

PowerbookMedic.com announced today the complete Do-It-Yourself Titanium G4 hinge repair kit. In addition to the brand new hinge replacements PowerbookMedic has always offered, they now offer the complete repair kit which includes everything you need to fix your own hinges!

The complete Right and Left Hinge Kit can be ordered from the link below:

http://www.powerbookmedic.com/xcart1/customer/product.php?productid=16325&ca t=250&page=1

The Left Hinge Kit can be ordered from the link below:

http://www.powerbookmedic.com/xcart1/customer/product.php?productid=16323&ca t=250&page=1

The Right Hinge Kit can be ordered from the link below:

http://www.powerbookmedic.com/xcart1/customer/product.php?productid=16324&ca t=250&page=1

Thursday, March 17th 2005

Apple Acknowledges Trackpad Defects in PowerBooks

As we anticipated a few days ago, Apple has begun the process of of rectifying the problems with the trackpads in the new PowerBooks. Apple today posted an article in their support database that shows their first public recognition of the problem so many customers have been coping with.

In the article, Apple confirms that this problem is not isolated to any particular models in the latest revision, but all configurations, regardless of screen size or processor speed. This should end any speculation on the part of some sites that not all models were susceptible to the problem.

A temporary solution is also provided by the article, which is to cover the trackpad with your palm for a few seconds in order to reset the trackpad when it behaves erratically. It is unclear if Apple considers this solution to be adequate for the long term, as the wording seems to imply that this should be satisfactory. The silver lining is that Apple is continuing to investigate the problem, and states they will provide more information when available. We'll pass that along as we hear about it.

For those of you still dealing with the trackpad problems, and trying the palm reset of the trackpad, we'd like to hear how well it works for you. Email us at editor (at) pbzone.com, and we'll compile the reports to see if there's any consensus as to its effectiveness.

Introducing PowerBook Medic

We have a new member of the PBZone family to introduce: PowerBook Medic. PowerBook Medic has been in business since 1998, and is a great source for the do-it-yourselfer looking for parts or manuals, and for the more squeamish, they can do the repairs and upgrades for you.

We're working on some interesting things with PowerBook Medic, but in the meantime, take a look at their site, and note that you can get $5 off any purchase with coupon code "PB5OFF".

News and Notes

It's been a relatively quiet day in the world of Apple news, but there were a few interesting articles around the web. The PowerPage has compiled a list of a handful of sources covering problems in the new PowerBooks (guess who made the list?).

Less seriously, MacDailyNews posted a piece on how Mac OS X has changed the way we use our PowerBooks, particularly in that restarts for things other than software upgrades have become a thing of the past.

Wednesday, March 16th 2005

Trackpad FAQ Updated

We thought it'd be worth mentioning that we've updated our trackpad FAQ to reflect some of the more recent information uncovered. This new information is largely to take into account the fact that the problem has not yet been completely isolated and a suitable repair process produced. For those who are pondering whether or not to make a purchase, or whether to send in their current PowerBook for repair/replacement, this update should be of particular interest.

News and Notes

Following are current trend of troubleshooting problems in the new PowerBooks, we thought MacFixIt's report on the new models had some useful information.

On a completely different note, the Unofficial Apple Weblog has a post on PowerBook theft. The posting itself mainly reminds us of the importance of backing up and insurance, but the comments provide a nice list of useful information related to laptop left.

Spire Returns to PBZone

As some of you may have noticed, Spire has returned as a sponsor of the site. The PBZ crew have been fans of Spire's sleeves and bags for several years now, and we definitely recommend you check them out if you're interested in a bag to complement your PowerBook perfectly.

Tuesday, March 15th 2005

Defective PowerBook Trackpads Strike Again

We've written at length about the trackpad problems in the January 2005 revision of the PowerBook G4. For those just joining us, the problems with the new trackpads are quite varied. In many instances, the trackpad performance is just very sluggish, and often inconsistent depending on horizontal or vertical movement. More serious problems are also common, such as the trackpad failing to respond for several seconds at a time. In our testing, we found this to be caused by static electricity. By using our now-notorious sock test, wherein we scuffed around in socks before touching the trackpad, we were able to consistently reproduce the problem of the trackpad not responding.

We bring this up for two reasons. AppleInsider recently posted a story reporting that Apple is aware of the trackpad problems, but is simply not publicly acknowledging them at this time. While this is not difficult to deduce from what is already known, what is interesting is that Apple is still working to track down the source of the problem. We had assumed that Apple was able to isolate the flaw relatively quickly, but that there were simply many defective units already in the distribution channels. Instead, it appears that repairing this problem is a work in progress.

As we understand it now, this difficulty in isolating the problem is what is preventing Apple from consistently acknowledging this problem to customers. Without a repair plan in place that will have guaranteed success, Apple can do little more than replace the whole trackpad or machine and hope for the best. Once the problem is isolated, we can expect to see at the very least an article in the Apple support database and greater acknoweldgement by tech support, and possibly a more extensive replacement program, such as with the iBook logic boards.

This situation presents a challenging predicament for owners of afflicted PowerBooks. Replacing computers, or having them replaced, is an inconvenience, and there is currently no guarantee the PowerBook returned to you will be problem-free. Apple is simply hoping for the best in sending out replacement PowerBooks. Given this, for those who can wait, we recommend waiting for further information, either from Apple or us, before sending your PowerBook in, if you're hoping to only have to do it once.

On a personal note, our replacement PowerBook, which had appeared problem-free for multiple weeks, tonight began showing the trackpad problems again after it gave quite a shock. We were surprised by this development, and will see what Apple has to say about it.

Specials for PBZone Readers from TechRestore

We received a list of specials from site sponsor TechRestore. In particular, we know a lot of you have expressed interest in a dual-layer SuperDrive, making that upgrade a good deal:

We've trimmed our 8x Superdrive upgrade for Powerbooks and iBooks down to just $179 for you this week and we've dropped our 8x Dual-Layer down to just $199!

So, what's the scoop with Dual-Layer DVD burning? Simply put, you can burn about twice as much data on a Dual-Layer drive (8.5GB vs 4.7GB) and you can burn a DVD with 4 hours of video vs. just 2 hours with a single layer drive. Here's the self-service upgrades with their new pricing:

TechRestore 8x Superdrive Self-Service Upgrade for PowerBook G4 and iBook G4
Was $199.99, now only $179.99!
http://www.techrestore.com/xcart/product.php?productid=16263&cat=256&page=1

TechRestore 8x DUAL LAYER Superdrive Self-Service Upgrade for PowerBook G4 and iBook G4
Was $249.99, now only $199.99!
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Normally $949.99, take $75 off when you use coupon code "RUN" during checkout
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Monday, March 14th 2005

Post-Purchase Guide to the New PowerBooks

Note: We'll continue to add to this guide on a separate page if there are additions that we think of, or which readers suggest.

With every new model of PowerBook (or any computer), there almost always comes a number of potential problems. Depending on a variety of factors, such as amount of testing and the manufacturer tapped to produce the computer, these problems can be more or less widespread. We mention this because the majority of the problems we point you at in this guide are not widespread, in some cases only being seen by one or two readers in fluke cases. Despite that, we figure it's best to be thorough and make sure everything is as it should be in an expensive laptop. With that, here is our post-purchase guide to the January 2005 PowerBooks.

1. Give your PowerBook a visual inspection

This is something that is incredibly simple and easy to do, but most people probably never even think of. With the PowerBook closed, turn it around in your hands, looking at every side of it, then do the same with it open. Everything should feel solid, with no cracks or visual flaws. If it looks like it has been manhandled before you even get it plugged in, imagine how it might have been assembled.

2. Run the Extended Hardware Test

For quite a while now, all new Macs have come with a CD or DVD that includes a program to test several hardware components. The diagnostic won't catch everything, but it can certainly bring to attention more significant hardware problems, such as bad RAM.

3. Verify the LCD's hinge works properly

There have been a couple reports from readers who have had defective or poorly-assembled hinges with their new PowerBooks. In one case, there were exposed wires visible between the LCD and lower half, while in the other there was no tension in the hinge. Simply looking over this part of the machine, and then checking that the LCD will stay put when open at several different angles, should be an adequate test.

4. Check the LCD for dead pixels

Dead pixels are generally just a fact of life for LCD users, but it's still a good idea to check for them. Using a freeware utility such as Screen Query can make finding the dead pixels a less arduous task. If there are more than 5-7 pixels not working properly, Apple will generally repair or replace the LCD under warranty.

5. Check the trackpad for slow and erratic performance

We've covered covered this extensively, and won't repeat ourselves here, but have a FAQ on the subject. We advise simply scrolling around as you normally would, gauging the speed to see if it's performing properly. Whether it is or not, it's also advisable to shuffle around in socks on a carpeted floor for a minute or two, then touch the trackpad before touching anything else. Doing this will reveal whether the trackpad tolerates static electricity. If the performance in general is sluggish, and if the cursor freezes up for several seconds after static electricity is built up, call Apple to let them know. In most cases, Apple will repair or replace the PowerBook. If your PowerBook passes all of these trials, congratulations, you're the proud owner of a very solid machine. If your PowerBook appears to have any of these problems, it's best to give Apple a call and see what the course of action is.

Are we missing something in our list? Email us at editor (at) pbzone.com!

News and Notes

First, we can't forget to mention AppleInsider's story on the trackpad situation. The short of it is that this possibly helps explain why some Apple employees appear unusually unaware of the problem, as AI's report suggests Apple has asked employees not to publicly acknowledge the problem. The fact that Apple is supposed to still be working to isolate the problem is disconcerting for those looking to make a purchase, or replace their currently defective PowerBook, but hopefully Apple is successfully pulling the troubled units.

Secondly, Think Secret is reporting, alongside AppleInsider, that Tiger will be announced April 1, and released within weeks of that. This release would be much earlier than many anticipated, with many earlier rumors pointing towards June.

Friday, March 11th 2005

Apple's Handling of Defective PowerBooks: Update

It's been a while since we've discussed the infamous trackpad problems in the new PowerBooks, but we've still been receiving a fair amount of email on the subject over the last couple weeks. For those not in the know, we've created a FAQ on the subject. The short of it is that the trackpads in the 2005 PowerBook revision frequently don't function as they're designed too, often displaying in particular a low tolerance for static electricity, causing the trackpad to malfunction.

As we've already had our PowerBook replaced, we thought this letter from a reader about his experience was likely indicative of what a lot of people have been experiencing:

Just this evening I got off the phone with AppleCare. I received my second PowerBook yesterday, and like the first, it has the "Trackpad Issue." It is built-to-order 15" and the first time around they replaced it with only a short chat with technical support. This time around, I spent about half an hour on hold while the representative I was talking to consulted two other people, I believe in engineering. They transferred me to the second person, I described all the symptoms, tested how it occurred both with or without the three-prong plug, and also on battery power, and even booted the computer into the OSX install disc, and the problem still occurred in the install dialog, showing it wasn't related to any programs I installed. This person then consulted with a chief engineer, maybe more than one person. What I got out of this was that:

a) he and whoever he was talking to were not aware of the issue
b) they want me to hold onto the machine and talk with me about it again in the next couple days, and
c) they told me that if I knew anyone else with the problem, I should tell them to contact them (AppleCare) and let them know.

Anyway, I first read about the issue on your site, and I figured you might want to let your readers know that if they get a PowerBook with this problem, they should definitely contact AppleCare to let them know, and let them know that other people are having the problem. I'm confused about how aware Apple is of the problem, based on the info you've posted, but the more aware the better, right? If you have any advice for me when I talk to them again, let me know.

We completely agree with Jeff's recommendation from his letter, though, which is to call Apple and let them know if your PowerBook's trackpad is not functioning properly. As big a hassle as it is, Apple needs to know exactly how many people are experiencing the issue.

We're still planning on our post-purchase guide to the new PowerBooks, which will be ready Monday. If you have anything to add, please email us at editor (at) pbzone.com.

ThermaPAK Laptop Sleeve Reduces iBook and PowerBook Heat

We came across this product today, which we think is quite intriguing. While it works as a regular sleeve for 14-15" laptops, it also has what they call "CoolPad" technology, which essentially makes use of phase change materials to absorb heat. Reacting to the heat from the bottom of your iBook or PowerBook, it should protect your legs (or other valuables) from being burned. At $50, it's an interesting choice for those who find their PowerBooks or iBooks too hot.

Thursday, March 10th 2005

Formac to Release TV Tuner Card for PowerBooks

Insanely Great Mac is reporting that Formac will be releasing a PCMCIA TV tuner card for PowerBooks in the near future. While not cheap at 200 Euros, the increasing interest in convergence between computers, DVRs, and television is sure to make this a popular accessory.

News and Notes

We have no idea if it's true, but over on the PowerPage is a story on Apple's work on a successor to the eMate. While the death of the PDA has been much eulogized, we'd be very excited to see something like an iBook Jr., succeeding where Sony failed with the Clie.

Lastly, one of our favorite Mac writers, Charles W. Moore, has a great feature on powering future PowerBooks. Balancing battery life and performance in portables is one of the greatest challenges facing laptop makers, and this is a good look at what we can expect to see.

We'll be back Friday with a feature on the new PowerBooks, including how to give your PowerBook a post-purchase exam. Any questions, news, or comments are welcome at editor (at) pbzone.com.

Wednesday, March 9th 2005

Apple Announces Winners of Dashboard Widget Contest

Apple announced today the winners of their contest for Dashboard widgets. If you haven't heard of Dashboard technology yet, it will be a part of Mac OS X 10.4, allowing for what Apple calls "mini-applications" with a variety of functionality.

The two winning widgets provide a near-instant means of sending SMS messages to cell phones, and what looks like a radically updated Stickies. While these offerings are already impressive, this is surely just the beginning of what's to come for Tiger in general, and Dashboard in particular. For more general information on Dashboard, Apple has a good introduction.

Sudden Motion Sensor Used for Controlling iTunes

This is beginning to sound like a broken record, but Interconnected.org has posted a script that shows again the potential of the Sudden Motion Sensor technology for unique uses. This time, you can give your PowerBook a nudge in one direction or the other to go forward or back a song in iTunes. For those of you who always wanted to be the Fonz growing up, this is the next best thing to smacking the jukebox.

Two New PowerBook Accessories Announced

First, we came across edgeBlur's surfACE 1.5, which is a very clever looking modular surface for your PowerBook or iBook. While a full-size arrangement starts at $160, the modular pieces can be had for much less. If the tops of your legs are blistered from a warm laptop, this is something to look into.

For those looking for a more compact solution to reduce heat, LapWork has announced Mac Feet. Until April 30, these are only $20 for a package with two sets of the legs, which lift your iBook or PowerBook up for greater air circulation, and better ergonomics.

Tuesday, March 8th 2005

Game Developer Utilizes Sudden Motion Sensor

As we wrote about yesterday, software developers are already putting the Sudden Motion Sensor to intriguing use. Swedish developer Balooba Software has released Bubblegym, a game which actually is controlled with the tilting of the PowerBook. This is a pretty ingenious, and I'm sure Apple is salivating at the prospects of replacing all those dropped LCDs.

News and Notes

First up, Thinksecret has posted a story about some impending software updates from Apple. iWork, iMovie, and iPhoto are among the programs expected to receive minor fixes and enhancements.

From another of the best rumor sites, AppleInsider has a story echoing recent reports that the great iPod shuffle Shortage of 2005 appears to be abating. This is great news for both Apple, consumers, and us, as we've been waiting one ours for quite a while.

Monday, March 7th 2005

PowerBook Display Problems Not Limited to New Models

We've received a tremendous amount of information from readers, confirming problems in 15" and 17" PowerBooks. For those who haven't been following the story, 15" and 17" PowerBooks using the ATI Mobility Radeon 9700, whether 64 or 128MB, display scan lines during certain situations. This display phenomenon manifests itself most consistently and clearly when running the Flurry screensaver, which is included with Mac OS X, but also during some DVDs. We have not confirmed that the scan lines appear when using an external CRT, but we have been told that they are visible on an external LCD.

From the reports sent to us, it appears that this behavior is not considered a defect by Apple. Users of the previous revision of PowerBooks, which also employed the Radeon 9700, are known to have the same behavior, at least in some units, making it likely that this was not seen as something that needed to be fixed. We've also heard from multiple readers that they've replaced their new machines multiple times, but unable to find a PowerBook that did not show the scan lines, eventually gave up. Additionally, people who have sent in their PowerBooks to Apple for repair or replacement have, again, at least in some cases, been told there is nothing wrong with their computer.

As we don't have a PowerBook with the 9700, we are unable to see exactly how big of a nuisance this problem is when watching DVDs, but Apple clearly does not consider this a major problem, let alone a defect. For those of you considering trying to have your PowerBook repaired or replaced at this point, we'd suggest holding off, as it likely will end up just being sent back to you in the same shape. If you have been working to fix this problem with Apple, or have something related to this to report, please let us know at editor (at) pbzone.com.

News and Notes

For those of you with one of the newer PowerBooks, if you haven't seen this, you must check it out. While maybe utilizing the Sudden Motion Sensor technology in these sorts of novel ways isn't the most practical idea, it's an incredibly clever use of the technology.

MacNN has posted a review of a new bag by Macally, which should appeal to some people. Unlike a conventional laptop bag, this is in the form factor of a rolling suitcase, making it intriguing for people lugging a lot of accessories and peripherals.

If you're looking for something a bit more compact, but still durable, MaxUpgrades has a nice looking sleeve that comes in sizes for every PowerBook and iBook. MaxUpgrades also released a cleaning cloth for LCDs, which also doubles as a protective sheet between the closed LCD and keyboard.

Friday, March 3rd 2005

Apple Quietly Releases New PowerBook Model for Retail

We've received word that Apple has surreptitiously released a new model of PowerBook into the retail world, but don't get too excited just yet. While the current lineup of 15" models features a 1.5 GHz model with a combo DVD/CD-RW drive and a 1.67 GHz SuperDrive, Apple has decided to make a 1.5 GHz model with SuperDrive available right out of the box. Previously, this required using Apple's online build-to-order system.

The new model features the same 80GB hard drive, ATI Mobility Radeon 9700 with 64MB, and 512MB of RAM as the existing models, but simply allows the slower processor speed to be united with the SuperDrive. Many of the Apple Stores already have stock of the new model, which will retail for $2150, the same price as having the machine built by Apple with the same specs.

Display Problem Confirmed in Some New PowerBooks

We put out the query yesterday seeking reports by people with the ATI Mobility Radeon 9700. One reader had commented that when running the Flurry screensaver, or when watching certain DVDs, scan lines were visible on the PowerBook's display, and the seconding of this problem was substantial. This has been confirmed by both the 64MB and 128MB incarnations of the 9700, and when using external displays.

As we do not have a PowerBook with the 9700, we'd be interested to hear if the Extended Hardware Test turns up any results, and to hear any additional reports of this problem, in particular if they've spoken to Apple about the problem. Any information related to this can be sent to editor (at) pbzone.com.

Thursday, March 3rd 2005

Screen Problems in Certain PowerBooks?

With any product, there are bound to be freak occurrences of technical problems, but this reader found a problem in two of the same unit, making us curious if others have experienced the same thing:

I just replaced my new 15" Powerbook at the Apple Store due to the trackpad. At least that is what my intent was. Over the past couple of days, I noticed a "refresh" line scrolling from the top to bottom on fast moving movies, like Sharktales. Additionally, I noticed it on the Flurry screensaver and was able to reproduce it. Try it for yourself and see if you notice it.

When I was at Apple tonight, that is what the ended up replacing the unit under. Video refresh line problem. Interesting enough, the new one also does this.

I thought I would write and see if you or others see the same problem. I have the 1.67 Ultimate (128MB video) system.

TechRestore, Inc. Announces Flat-Rate LCD Screen Replacement Program for PowerBook and iBook Laptop Computers

Site sponsor TechRestore sent us an email with this service that should be of interest to many of you:

The new service provides a fast and hassle-free method for PowerBook and iBook owners that experience a screen failure due to mechanical issues or accidental damage. The LCD screen repair program has a 24-hour turnaround time and flat-rate pricing that includes all shipping, parts and installation.

"When we began developing our new LCD screen program, we realized that we could offer a complete repair service for the same price other companies were selling just a screen for," said Shannon Jean, Founder and President of TechRestore. "Our volume and experience allows us to pass on the savings to our customers."

The TechRestore flat-rate LCD repair service is a complete, door-to-door overnight service for customers in the continental U.S. Once a repair is scheduled, a RestoreBox is sent via overnight courier to the customers home, office or school where their system is picked up and brought back overnight to TechRestore. Within 24-hours of receipt, the LCD screen repair is completed and the system is sent back to the customer's location via overnight courier. Customers outside the U.S. can use our Self-Restore service to schedule a screen repair.

The flat-rate LCD repair service price starts at just $399 for iBooks and $499 for G4 PowerBooks, which includes all overnight shipping charges, repair parts and installation. The screen repairs are performed in an anti-static and dust-free environment by a TechRestore Certified Technician.

As we've personally learned in the last couple weeks, quick turnaround can make all the difference, so this looks like a very nice service to keep in mind when disaster strikes. More information can be found at TechRestore's website.

News and Notes

To begin with, one of our favorite Mac writers, Charles W. Moore, has a nice piece up on PowerBook Central on processor options for the next PowerBook. As we've been having a similar discussion over here, this is particularly relevant.

As for PBZone news, we've updated our archives with the passing of the months into March. If you've missed anything from recent weeks, check them out.

Wednesday, March 2nd 2005

Booq's Vyper PowerBook Sleeve Reviewed

We've had an opportunity to use Booq's Vyper for a couple weeks now, and have posted a review of the sleek sleeve

Fujitsu Announces Production of 120GB Notebook Drives

As is so often the case with the computer industry, Fujitsu has once again shown how temporary technological limitations can be. Today marked the announcement of a 120GB notebook hard drive. These new drives not only feature higher capacity, but also greater durability from both general use and rough handling. Clearly, Apple will be including these new drives in future models, so expect to see these in the not-so-distant future.

News and Notes

First, Think Secret has posted an article discussing forthcoming updates to both the iSight camera and Mac OS X 10.3. Additionally, this apparently isn't new, as initially reported, but we hadn't seen Apple's chat-based tech support for iMac owners.

Also, as a reminder, we're collecting people's visions of the next PowerBook, so send us an email at editor (at) pbzone.com with what you'd like to see in the next model. We've received some great entries so far, as well as some, uh, creative entries.

Tuesday, March 1st 2005

Design the Next Powerbook

With the 2005 PowerBook G4 revision a few weeks old now, many of us are already looking forward to what's in store for the next major update to the PowerBook line. What that in mind, we thought it would be fun to hear from everyone on what they'd like to see in the new PowerBooks, be it major or minor. So, email us at editor (at) pbzone.com. Do you want to see G5s, dual-core G4s, or maybe something more exotic in the new 'Books? Hoping for different screen sizes, or just different resolutions with the existing sizes? Be as practical or whimsical as you want, and we'll share some of the more interesting entries, and maybe form a composite from common themes.

WaterField Ships New Cases for iPod mini, Mac mini

Site sponsor WaterField Designs has released two new products today. The first new item is a sleeve for the Mac mini, which is quickly proving a magnet for interesting accessories. The second new product is a pouch for that other peripheral-accumulator, the iPod mini. This pouch is with a twist, though, as it contains room for the common additions to the standard iPod mini and earbuds. If you're in the market for some protection for your gadgets, check them out.